Four sites, sixty open items, and a memory that was full
RT
Rajesh Thangavel
βΉοΈ
Illustrative example β a written scenario showing how the tool is used, not a real customer testimonial.
Before
Rajesh ran four sites at once. Steel deliveries, labour payments, inspection dates and client callbacks lived in his head and his call log. Something slipped most weeks, and it was usually expensive.
What they logged
- A separate list per site, plus one for personal
- Priority and due date on everything
- Subtasks under the big items β a slab pour is nine steps
- Starred anything that would stop work if missed
The moment it clicked
Subtasks changed it. βSlab pour Thursdayβ hid nine dependencies, and the one he always forgot was booking the pump. Broken out, nothing could hide inside a single line.
What changed
| Measure | Before | After 1 year | |
|---|---|---|---|
| Missed deliveries / month | 3β4 | β | 0β1 |
| Penalties, one year | βΉ68,000 | β | βΉ11,000 |
| Items tracked | in his head | β | about 60 live |
How they keep track now
Ten minutes at 7am on the starred and due-today list, and a Sunday pass to reschedule whatever has slipped twice.
βA contractorβs memory is not a system. It just feels like one until it costs you βΉ68,000.β β Rajesh Thangavel, Tiruchirappalli
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